Under Home > Set Preferences > Alerts tab > Time were already removed under First Selection, Second Selection and Third Selection fields, but the user is still receiving the alert.
This setting is role-specific, which means that if the user has multiple roles, the time has to be removed on each role to stop the alert.
Steps:
1. Log in to NetSuite.
2. Click View all roles.
3. Log in to role # 1.
4. Navigate to Home > Set Preferences > Alerts tab.
5. Remove the time for all of the following fields:
First Selection
Second Selection
Third selection
6. Save
7. Do steps # 3-6 for each role.
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