To get all Leads/ Customers with same or duplicate Emailaddresses, below are the steps:
1. Navigate to Lists> Search > Saved Searches > New > Customer.
2. Criteriatab > Standard Subtab > enterbelow in one line:
-- Stage = any of > hit control button andselect Lead and Customer
3. Criteriatab > Summary sub tab > enterthe below in one line:
-- Summary type =Count
-- Field = Internal ID
-- Description = greater than 1
4. Resultstab > Columns sub tab:
- Email (Summary type= Group)
- Internal ID (Summary type = Count)
Note: If users want the detailed results, users can add the followingfields:
Edit the search >Results tab > Column sub tab:
- Name
- Number
- Email
4.Click Save and Run.
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