Create a custom transaction body field:
1. Customization > Lists, Records. & Fields > Transaction Body Fields > New.
2. Name the custom field.
3. Store Value = F.
4. Under Applies To tab mark the record type where the custom field displays.
5. Under Display tab, Subtab = Main.
6.Under Validation & Defaulting, mark the Formula checkbox then Default Value= {email}.
7. Save.
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