Contact Support online > Create Case > Attach file > Supported File Types

This section provides a list of all files types that can be uploaded and attached when submitting Support Online Case via SuiteAnswers. To send us an unsupported file, submit the case, then reply to the confirmation email and attach the file.

File Type ID	Name	Extension	Content Type
AUTOCAD	AutoCad	.dwg	application/x-autocad
BMPIMAGE	BMP Image	.bmp	image/x-xbitmap
CSV	CSV File	.csv	text/csv
EXCEL	Excel File	.xls / .xlsx	application/vnd.ms-excel
FLASH	Flash Animation	.swf	application/x-shockwave-flash
GIFIMAGE	GIF Image	.gif	image/gif
GZIP	GNU Zip File	.gz	application/x-gzip-compressed
HTMLDOC	HTML File	.htm	text/html
ICON	Icon Image	.ico	image/ico
JAVASCRIPT	JavaScript File	.js	text/javascript
JPGIMAGE	JPEG Image	.jpg	image/jpeg
MESSAGERFC	Message RFC	.eml	message/rfc822
MP3	MP3 Audio	.mp3	audio/mpeg
MPEGMOVIE	MPEG Video	.mpg	video/mpeg
MSPROJECT	Project File	.mpp	application/vnd.ms-project
PDF	PDF File	.pdf	application/pdf
PJPGIMAGE	PJPEG Image	.pjpeg	image/pjpeg
PLAINTEXT	Plain Text File	.txt	text/plain
PNGIMAGE	PNG Image	.png	image/x-png
POSTSCRIPT	PostScript File	.ps	application/postscript
POWERPOINT	PowerPoint File	.ppt	application/vnd.ms-powerpoint
QUICKTIME	QuickTime Video	.mov	video/quicktime
RTF	RTF File	.rtf	application/rtf
SMS	SMS File	.sms	application/sms
STYLESHEET	CSS File	.css	text/css
TIFFIMAGE	TIFF Image	.tiff	image/tiff
VISIO	Visio File	.vsd	application/vnd.visio
WORD	Word File	.doc/.docx	application/msword
XMLDOC	XML File	.xml	text/xml
ZIP	Zip File	.zip	application/zip