Scenario:
1. Customer Center > See All Transaction > Print Invoice
2. Customer has Multiple-Level Parent Company. (E.g. 3 Level up: "Grandparent Company Level USA : Parent Incorporated Level : 1000 Child Corporation : Adam Carter")
~ Be able to print only "Adam Carter"
3. Login to Customer Center
4. Click the "Set Preferences" link
5. Actual Result: There is no "Only Show Last Subitem" setting in the customer Center's Set Preferences
* Account General Preferences also does not have any overriding preference to attain this.
Enhancement Issue : 181097 has been filed for this.
Recommendation:
Create a Custom Transaction Body field:
1. Navigate to Customization > Lists, Records, & Fields > Transaction Body Fields > New
2. Enter Label
3. Type = Free-Form Text
4. Store Value = False
5. Applies To > Sale = True
6. Display > Subtab = Main
7. Validation & Defaulting :
- Default Value = ltrim(regexp_substr({internalid},'[^:]*$'))
- Formula = True
* {internalid} pertain to the field id of the name that contains parent name that require print of only last subitem.
8. Click Save & Apply To Forms
- Select Preferred Invoice Form:
~ Show = True
~ Print = True
- Click Save
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