Delete Vendor (Customer) Record > This record cannot be deleted because it has dependent records

Scenario:

·        Navigateto Lists > Relationships > Vendors

·        Editthe vendor record

·        Clickon More Actions > Delete

·        Notice: This recordcannot be deleted because it has dependent records

·        Clicklink to view the Dependent Records

·        Error:Anunexpected error has occurred

 

·        Editvendor record

·        Saveusing Standard Vendor Form

·        Notice: This recordmay have duplicates

·        NetSuiteprovides number of duplicate vendor records in the prompt.

 

·        Inthe Global Search field, enter vendor name, NetSuite provided only oneresult.

 

To resolve:

·        Copy-pastethe email of the vendor in the Global Search field

o  NetSuitewill provide the duplicate records.

o  Vendoremail is the cause of the issue

 

·        Deleteany transactions for the vendor found under the Financial tab > Transactionssub tab of the vendor record

·        Editthe vendor record

·        Removethe value for email field

·        Hit Save

·        Editthe vendor record again

·        ClickMore Actions

·        HitDelete

 

This may also applyto other entity records like customer or employee records.