Transactions>Bank>Pay Sales Tax: Shows “No records to show” for a Specific Nexus

If the tax items of a specific nexus is not showing on the pay sales tax page (Transactions>Bank>Pay Sales Tax), the currency set on the tax agency for set on the tax items was not the base currency of the company or the subsidiary.

Please follow the steps below:

For OneWorld accounts

--Navigate to Setup>Accounting>Accounting Lists.
--On the footer, look for the Type dropdown and choose Vendor Category.
--Edit Tax Agency and uncheck the Tax Agency box then Save.
--Search for the Tax Agency via global search and edit this record.
--Under Financial tab set the Currency to the same currency of your subsidiary then Save.
--Navigate to Setup>Accounting>Accounting Lists.
--On the footer, look for the Type dropdown and choose Vendor Category.
--Edit Tax Agency and check the Tax Agency box then Save.

*Take note that you have to temporarily uncheck the Tax Agency box so we can access the tax agencies for OneWorld account.

For Single Instance

--Go to Lists>Relationships>Vendors.
--Look for the tax agency that was specified on the tax item that is missing on the pay sales tax page and edit this record.
----Under Financial tab set the Currency to the same currency of your company then Save.