Issue > Set a Default Value for Product using Workflows

To create the Workflow:
 
1. Navigate to Customization > Scripting > Workflow > New
2. Record Type: Issue
3. Execute as Admin is marked
4. Release Status: Released
5. EVENT BASED = T
6. ON CREATE = T
7. TRIGGER TYPE = Before Record Load
8. NAME = enter workflow name
9. Save
10. Click State 1 > New Action 
11. Set Field Value
12. TRIGGER ON = Entry
13. Parameters Section:

• FIELD = Product
• STATIC VALUE = T
• SELECTION = Choose the Product to be set as default.

14. Click Save.