1. Customization > Workflow > Workflows > New.
2. Basic Information
- Name= Opportunity: Set Sales Rep to Blank
- Record Type= Opportunity
- Release Status=Released
3. Event Definition.
- On Create=T
- Trigger Type=Before Record Load
- Event Type=Create
4. Save.
5. Under Diagram, hit State 1
6. Under Actions> Hit New Action> Hit Set Field Value
7. Parameters> Field=Sales Rep
8. Value> Tick Formula> Set value to {salesrep} is 0
9. Hit Save
Two ways to test:
- View any Customer Record assigned to a Sales Rep> Sales> Opportunities> New Opportunity> Notice that on the Opportunity Form, the Sales Rep field is blank even if there's an assigned Sales Rep.
- Transactions> Sales> Create Opportunities> In the Company field, select one with an assigned Sales rep> Notice that the Sales Rep field didn't populate.
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