CSV Import: Inventory Item > To add new Child Matrix Item > Showing as Child Matrix Item on the Inventory Item list but missing on the Parent Matrix Item record > Matrix tab.

CSV Import: Inventory Item > To add new Child Matrix Item > Showing as Child Matrix Item on the Inventory Item list but missing on the Parent Matrix Item record > Matrix tab.

Scenario:

Customer is trying to add new Child Matrix Inventory Item via CSV Import. Upon import, the new imported item showed as Child Matrix Item on the Inventory Item list. Yet, on the Parent Matrix Item record > Under Matrix tab > The Child Matrix Item are not showing up even though the Subitem of field was correctly mapped.

Recommendation:

On the CSV Import file, aside from the Item Name/Number, Subitem of and Matrix Option fields, user needs to make sure that the Matrix Type field (Set to Child Matrix Item) is available. These fields should be mapped accordingly using Data Handling = Add.