Things to consider when a Tax Notice is received as a Premier Payroll user

Things to consider when a Tax Notice is received by a Premier Payroll User

Below are some of the possible causes of receiving a tax notice. Make sure these items are set up correctly and updated in the NetSuite system to avoid penalties and interests from tax agencies.

1. Incorrect Deposit Frequency or Schedule set up in the NetSuite system
- Navigate to Setup> Payroll> Set Up Payroll> Jurisdictions

2. Incorrect rates
- Navigate to Setup> Payroll> Set Up Payroll>Taxes

3. Incorrect or bad ID numbers
- This pertains to the format and details of Account Numbers
- Navigate to Setup> Payroll> Set Up Payroll> Jurisdictions

After checking the items above and making the necessary changes:

1. Update Payroll Information
- Navigate to Setup> Payroll> Update Payroll Information

2. Send the tax notice to Support.

- One case should be submitted for each tax notice for proper documentation and easy tracking.
- Normal turnaround time with Ceridian is 4-6 weeks.
- Ceridian will notify the client directly via US Mail for the resolution.
- If no response from Ceridian has been received after 6 weeks, please contact Support to follow up.

Related Article:

Submit a Tax Notice for Investigation Case to Premier Payroll Service