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1. Right click the Download (Transaction Type) link below. |
2. When the popup menu appears, choose one of two options: |
3. When the Save As window appears, select an easy-to-find location in the Save field. |
4. In the File name field, accept the name that appears or enter an easily recognizable name followed by the .PDF extension. For example, mycheck.pdf |
5. Click Save. If you are using Internet Explorer, click Close on the Download complete window. |
6. Open your PDF file using Adobe® Acrobat reader.
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Users are seeing a "null screen" page when printing transactions and asking to download the file.
To remove this page and print as usual:
1. Navigate to Home > Set Preferences > General tab > Defaults portlet.
2. Uncheck Download PDF Files.
3. Save.
4. Try to print again. (Transactions > Management > Print Checks & Forms)
There should be no "null screen" page now.
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