Currently, Global Search cannot pull up phone numbers with extensions. This is being tracked on Enhancement 236693.
If (123) 456-7890 x11 is searched, these would be the results:
456-7890 => FOUND
(123) 456-7890 => FOUND
(123) 456 => NOT FOUND
(123) 456-7890 x11 => NOT FOUND
(123) 456-7890 11 => FOUND
An alternate solution is to search for those numbers using special characters like #, * or | as separator to the extension number. For example:
(123) 456-7890 # 11
(123) 456-7890 | 11
(123) 456-7890 * 11
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