Display a Custom Description in an Item Fulfillment Email

Scenario:

While creating a sales order, a custom description is entered for the item on the sales order. But the custom description does not show in the Item Fulfillment email.

Solution:

1.Navigate to Setup> Site Builder > Set Up Web Site > Click Edit next to your Website Name

2. Go to Cart tab > tick/enable the Show check box next to Sales Description

3. Click Save.

Now the custom description will display in the Item fulfillment email.