Wednesday, January 30, 2019

User Options when Saved Searches Time-Out

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The saved search timeout problem can be caused by excessively large search results, or if it is ran during peak hours.

To see the results even after the search has timed out, user has the following options:

1. Send the email according to schedule
(The steps are available in the warning, which the user sees after the search has timed out)

2. Edit the saved search. Add conditions in the Criteria tab that can filter out less important data.

Example: Date created = * specify the date range
Internal ID = *specify the range of internal IDs

3. Under Results tab, remove unnecessary columns/ fields. Avoid lines that can give multiple results.
Example:
    System notes: ___
    Item fields: ___

Note: For more information, please refer to Help guide articles as below:

SuiteAnalytics (Dashboards, Searches, & Reports) : Search : Using Saved Searches : Sending Saved Search Email

SuiteAnalytics (Dashboards, Searches, & Reports) : Search : Using Saved Searches : Sending Saved Search Email : Enabling Saved Search Scheduled Email

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