Monday, January 28, 2019

Transaction Custom Field > Sourcing the Ship To Country Not Working when using Source List = Ship To And Source From = Country


1. Navigate to Customization > Lists, Records, & Fields > Transaction Body Fields > New.
2. Enter Label for the field (i.e. Ship To Country).
3. Type = Free-Form Text.
4. Uncheck the box for Store Value.
5. Under Applies To, select a transaction.
6. Under Display tab, select the Subtab = Main (or any other tab).
7. Under Sourcing and Filtering, set the Source List = Ship To | Source From = Country.
8. Click Save.

Create any transaction and use a Customer that has Shipping Address.

Actual Results:
The custom transaction body field will appear in the form but the value is blank.

Expected Results:
Be able to see the Ship To Country for that transaction.


The Ship To option from the Source list does not point to the Ship To Address of the transaction.  It was noted on this Defect #113993, that the Ship To is the Ship To on a Drop Ship Purchase Order.


The Ship To Address being selected in a transaction is coming from the Customer record. To resolve the problem, the sourcing should be set as follows:
Source List = Entity
Source From = Country

Note:
This sourcing will only pull up the default Ship To Address from the Customer record.

 

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