Wednesday, January 2, 2019

OneWorld: Unable to select other Settlement Bank account in Cybersource

Scenario:

·        Navigate to Setup > Accounting >  Payment Processing Profile

·        Edit the Cybersource profile

·        Click the dropdown of the Settlement BankAccount field to select a different value

·        Only the existing bank account set in the field isshowing in the selection

Solution:

·        Toggle the Subsidiary field in the CyberSource Credit Card Processing Profilepage

·        Changing it to a different subsidiary will refreshthe Settlement Bank Account field.

·        Clicking on the dropdown list will now show allbank accounts setup for the same subsidiary

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