User must ensure that when they are sending template previews to themselves and viewing them in Microsoft Outlook, they must disable the setting "Don't Download pictures automatically in HTML e-mail messages or RSS items" in Outlook.
For Outlook 2007: Choose Tools | Trust Center | Automatic Download and de-select "Don't Download pictures automatically in HTML e-mail messages or RSS items."
For Outlook 2010: Choose File | Options | Trust Center | Trust Center Settings and de-select "Don't Download pictures automatically in HTML e-mail messages or RSS items."
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