Thursday, January 31, 2019

Administrator can no longer assign Customer Center, Vendor Center and Partner Center to Employee record

With previous versions of NetSuite, Administrator can assign Customer Center, Vendor Center and Partner Center role to an Employee record.

Assigning Vendor Center, Customer Center and Partner Center creates polymorphic records in NetSuite that causes confusion to the records.  When you change the Customer record, it also reflects on the Employee record.  The system treated the records as one.

 

Starting 2012.1, Vendor Center, Customer Center and Partner Center roles can no longer be assigned to an Employee record.    Administrator should create the record accordingly to match the role that they need to provide to the user (i.e. For Customer Center role, Customer record must be created).

Notes:

1. Enhancement 165280 was filed to request the ability to disassociate Customer records created when a Customer Center Role is given to an Employee record as changes done to it also reflects on the employee record.

2. For any existing Employee record that has Vendor Center, Customer Center and Partner Center role, when you edit the Employee record, the role will no longer appear but the polymorphic records still exists.

 

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