Weekly Time Tracking > Error: There were some time entries that were not saved and must be re-entered. The failed time entries with their respective reason for failure are: xx - Invalid department reference key xx.

Scenario: Employee tries to enter time through the WeeklyTime Sheet using the Employee Center Role yet encounters above error messagedue to the inactive department assigned to the employee.

 

Recommendation:

1. Navigate to Home > SetPreferences > General tab > Defaults section > Check the Show Internal IDs box > Hit Save (Administrator).

2. Navigate to Setup > Company> Departments.

-Check the Show Inactives box found on the lower left partof the page.

-Under Internal ID column > Look for the InternalID being referenced on the error message.

-Verify if it was setto Inactive.

-If so, uncheck the Inactive box > Click Submit.

3. Re-enter time.