Scenario: Employee tries to enter time through the WeeklyTime Sheet using the Employee Center Role yet encounters above error messagedue to the inactive class assigned to the employee.
Recommendation:
1. Navigate to Home > SetPreferences > General tab > Defaults section > Check the Show Internal IDs box > Click Save (Administrator).
2. Navigate to Setup > Company> Classes.
-Check the Show Inactives box found on the lower left partof the page.
-Under Internal ID column > Look for the InternalID being referenced on the error message.
-Verify if it was setto Inactive.
-If so, uncheck the Inactive box > Click Submit.
3. Re-enter time.
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