Un-apply a credit memo posted in a closed period without reopening the period

1. Navigate to Setup> Accounting> Manage Accounting Period.

2. On the Period Name column, click the period where the credit memo date was recorded.

3. On the Edit Base Period page, check Allow Non-G/L Changes box.

4. Click Save.

* Unapplying or applying a credit memo does not have general ledger impact (GL Impact). The GL Impact happens at the time it is recorded and not at the time it is unapplied from or applied to the invoice.