1. Go to Customer Record>Click Edit button
2. On Preferences or Info tab
3. Uncheck Email next to Send Transactions Via
4. Click Save
5. Customize the Sales Order form>Set it as Preferred
6. Go to on Screen Fields tab
7. Messages or Communication: Messages sub tab
8. On To Be E-mailed - check Default Checked box next to it
9. Click Save
Note: If users have multiple Sales Order Forms they have to Customize these forms and have To Be E-mailed field checked as default.
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