Identify which Saved Search Triggered the Email Alert Received

Users can identify which NetSuite saved search triggered an email alert by looking at the email's header. This is useful when saved searches have customized message and the Subject does not indicate the title of the search.

To view the email header:

Outlook 2003: Open the message, click View > Options > Tools > Options > Delivery options > Internet headers
Outlook 2007: Open the message, click Messages > Options > Dialog Box Launcher > Message Options > Internet headers
Outlook 2010: Open the message, click File > Properties > Internet headers. 

Below is a sample email header:

Received: from mx6.svale.netledger.com (172.17.42.118) by corpmail2007ch.corp.netledger.com (172.17.42.122) with Microsoft SMTP Server id 8.3.106.1; Sun, 27 May 2012 02:34:34 -0700Received: from nscmx2.campaignbounces.netsuite.com (unknown [10.1.80.184]) by mx6.svale.netledger.com (Postfix) with ESMTP id 0B3A46F0076 for ; Sun, 27 May 2012 02:34:34 -0700 (PDT)X-Destination-ID: recipient@netsuite.comX-SMFBL: amJhcnRvbG9tZUBuZXRzdWl0ZS5jb20=Received: from localhost ([127.0.0.1]) by nscmx2.campaignbounces.netsuite.com (-); Sun, 27 May 2012 02:09:49 -0700X-VirtualServer: NSCorp, nscmx1.campaignbounces.netsuite.com, 10.1.80.183X-SMHeaderMap: mid="X-MailingID"Date: Sun, 27 May 2012 02:09:49 -0700From: Sender To: Message-ID: Subject: Islanders - Daily Productivity (Previous Day Data)MIME-Version: 1.0Content-Type: text/html; charset="UTF-8"Content-Transfer-Encoding: 7bitX-VirtualServerGroup: NSCorpX-MailingID: SEARCH; scompid=TESTCOMPANY; search=91220; action=scheduled; attachment=none; value=emailtype:SEARCH.search:91220.action:scheduled.attachment:noneX-NetSuite: c=NLCORP; qr=7; s=be31.sv; t=SEARCH; v=2012.1.0.98Return-Path: b.mesparas_tnetsuite_pcom.1878581ae9@bounces.netsuite.comX-MS-Exchange-Organization-SCL: 1


The line "X-MailingID: SEARCH; scompid=TESTCOMPANY; search=91220; action=scheduled; attachment=none;" tells you that the notification came:

• from NetSuite account TESTCOMPANY,
• as a notification from saved search with ID 91220,
• sent as scheduled and
• sent without file attachment