A drop ship is sent directly to the customer from your vendor. It NEVER affects your inventory levels.
A special order is shipped to your warehouse. You take possession of it, and it DOES AFFECT your inventory levels.The quantity received from the linked Purchase Order is committed to the Sales Order.
2. Item Record > navigate to Purchasing/ Inventory tab or Basic tab > See if either Special Order Item or Drop Ship Item box is checked.
3. Sales Order > Items tab > Create PO column:
Special Order > A PO # populates the field
Drop Ship > A PO # populates the field
4. Sales Order > History tab > Fulfillments & Invoices sub tab:
Special Order Item > Type Purchase Order > Link Type = Special Order
Drop Ship Item > Type Purchase Order > Link Type = Drop Shipment
5. Prior to the receipt of the Purchase > Sales Order > Items tab
Special Order Item > Back Ordered is equal to Quantity Ordered > Committed null
Drop Ship Item > Back Ordered and Committed Column are both null
6. How to identify Special Order or Drop Ship Item in the associated Purchase Order
Special Order Item > Receive button is available > Click Receive button > New Item Receipt is pulled up
Drop Ship Item > Mark Shipped button is available > Click Mark Shipped button > New Item Fulfillment is pulled up
In the Purchase Order Transaction Body field, a Created From link is available for both Drop Ship and Special Order.
7. After receiving the linked Purchase Order > go to the Sales Order > Items tab:
Special Order Item > Quantity Received is Committed > Picked / Packed / Shipped are all zero
Drop Ship Item > Quantity Fulfilled (Item Fulfillment Status= Shipped) shows Committed Null / Picked /Packed /Fulfilled shows the same quantity fulfilled.
8. Sales Order Status after receipt of the Special Order and Drop Ship Purchase Orders
Special Order Item > Status = Pending Fulfillment
Drop Ship Item > Status = Pending Billing
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