Active Bank Accounts are not showing as dropdown options under Account field when creating a standalone Cash Sale, accepting Payment or recording Customer Deposit.

When creating standalone Cash Sale, accepting Payment or recording Customer Deposit, only the Bank Account set as Default Payment Account is available. Other active Bank Accounts are shown after the Customer is selected in the Customer field.

If no Default Payment Account is set, no Bank Accounts show under Account field. Navigate to Setup > Accounting > Accounting Preferences > Items/Transactions tab > Accounts section to set a Default Payment Account.