The current costing program does not need to completely disable COGS calculations when there is a problem - it now has the ability to disable calculations only for problem item(s).
For customers with inventory enabled, it will be beneficial to enable the feature that allows users to be notified when there is a costing problem:
1. Navigate to Home > Set Preferences
2. Go to Reporting/Search tab
3. Under Reporting section, mark the checkbox next to Display Report Title on Screen
4. Click Save
Now when any financial or inventory report is opened, if there are any costing calculations that need to be performed, or if there are any costing errors, a message similar to this one will be seen: "Cost of Goods Sold calculations are currently in progress. Transactions on or after 10/1/2011* may be affected. The values on this report may be incorrect while this calculation is in progress."
*The date shown in the error message will vary depending on the date of the affected transaction(s).
The message gives us important information. Since we know that Cost of Goods Sold Calculations do not run in closed periods, if the date on the report is in a closed period that accounting period will need to be re-opened to allow COGS to complete. (It is recommended that the period is left locked though, to prevent users posting in the previously closed period(s).)
Once the COGS message on the report disappears (the amount of time it takes to do this will vary, depending on the number of items and transactions that need to be revalued), the periods can be closed again.
If the date on the message does not change for several days, support should be contacted so a defect can be filed.
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