Saturday, November 10, 2018

Unable to Fulfill Order in UPS due to 'Missing or invalid data element: ToName. Error encountered"

The error is due to a limitation on the number of characters entered on the Attention field for the Ship To Address on the Shipping tab of the Item Fulfillment.

Right now the field is only limited to carry 38 characters. You will receive the error if there are more than 38 characters entered on the field.

To read more information regarding the USPS shipments and delivery confirmation, you can go to the link below and access the article for Delivery Confirmation on the USPS site.

https://www.usps.com/webtools/htm/Delivery-Confirmation-v8-1c.htm

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