1. Create a custom entity field that will store the maximum amount the employee can set to the customer. Customization > Lists, Records, & Fields > Entity Fields > New
Set the following:
Label: Max Credit Limit
Type: Currency
Store Value: Checked
Applies To: Employee
Save.
2. Create a new workflow by going to Customization > Workflow > Workflows > New.
3. Enter information needed on the Basic Information:
Name: (name of your workflow)
Record Type: Customer
Sub Types: Customer
Execute as Admin: Checked
Release Status: Released
4. Set the initiation of the workflow.
Event Based: Selected
On Create: Checked
On Update: Checked
Trigger Type: All
Save
5. Click State 1.
6. Click on New Action > Return User Error
Set the following:
Trigger On: After Field Edit
Condition: Credit Limit > User : Max Credit Limit
Client Fields: Credit Limit
Text:'The amount is more than the allowed amount assigned to you!'
Save
7. Click on New Action > Set Field Value
Set the following:
Trigger On: After Field Edit
Condition: Credit Limit > User : Max Credit Limit
Field: Credit Limit
Value > From Field > Record: User
Field: Max Credit Limit
Save
Saturday, November 3, 2018
Limit Users to Set Credit Limit of the Customer not more than the Defined Amount Set to the User using Workflow
This article will show users how to limit users to set Credit Limit of the customer not more than the defined amount set to the user.
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