Friday, November 9, 2018

Credit Card Validation in NetSuite

NetSuite only checks if the entered number can be a valid credit card number or not, by doing some computation based on the entered number. If fictitious credit card number is used, user is prompted with a popup warning message "Credit card number is not valid. Please check all digits were entered correctly" .

If an entered number passes the criteria, NetSuite sends the information through the credit card gateway for validation. If the credit card number is not correct, the response will be Reason Code 115 (Merchant e-Solutions) and Reason Code 231 (CyberSource).

To verify the error details:

1. In the Sales Order record, navigate to Billing tab > Payment sub tab.
2. Hit View link in the View Details column of the Payment Event log.
3. In the Payment Event Details page, review the following sections:
-Payment Status
-Raw Response (You can see here the Reason Code.)

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