User wants to know who actually created an Opportunity via Reports/Search. Any user can call a Customer owned by other Sales Reps and enter in Opportunities for them. All metrics/reporting therefore need to have both the Created By and Sales Rep exposed.
Following Enhancements found asking for this:
- Enhancement 139985: Transactions > Sales > Create Opportunities > List > Customize View > Results > Expose Created By field
Alternate Solution:
1. Customization > Lists, Records, & Fields > Transaction Body Field > New.
o Set the following in the top area of the form
§ Name: Custom Created By
§ Type: List/Record
§ List/Record: Employee
§ Store Value: True (Make sure this is set. If it is not then it won't be stored and will change every time you view/edit the entry)
§ Show in List: True (if you want it to automatically show up on default lists
§ Global Search: True (if you want to be able to have global search look in this field for matches)
o Under Applies To tab Set:
§ Sales = True
§ Opportunity = True
o Under Display tab Set:
§ Subtab = Main
§ Display Type = Disabled (this setting guarantees the field cannot be changed once set)
o Under Validation & Default tab Set:
§ Mandatory = True
§ Dynamic Default = Current User
Note: The field displays current user who is the one who created it and as the field is disabled, it cannot be changed by a user and always remains this way.
o Click Save
o Navigate back to the new field
§ Click on Apply to Forms and check off all the forms users want to see it this new field on
2. At this point any new Sales/Opportunity transactions entered have this field populated automatically with the user creating the transaction
3. This field is now available to be selected on Searches/Reports
Other Enhancement found that support similar (more general) scenarios for all record types:
- Enhancement 175223: Entity Records/Transactions: Expose Created By field to see who created record
- Enhancement 146210: Report Customization: Please add Set by or Created by fields to all reports
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