Note: This code is applicable to the PHP Toolkit prior to 2012.2.
Below is a sample scripts that will add a message with file attachment in the Support Case
using PHP add web services operation:
$imgPath = 'C:\Documents and Settings\hguerrero\My Documents\HelloWorld.doc;
$imgContents = file_get_contents($imgPath); //php built in function that will extract the contents of the file
$Message = new nsComplexObject('Message');
$MediaItem = new nsComplexObject('MessageMediaItemList');
$nsFile = new nsComplexObject('File');
$nsFileFields = array(
'folder' => new nsRecordRef(array('internalId' => '-10')),
'name' => 'HelloWorld.doc',
'fileType' => '_ WORD,
'attachFrom' => '_computer',
'content' => $imgContents);
$nsFile->setFields($nsFileFields);
$MediaItem->setFields(array('mediaItem' => $nsFile));
$nsFields = array('author' => new nsRecordRef(array('internalId' => '1','type' => 'customer')),
'recipient' => new nsRecordRef(array('internalId' => '384','type' => 'contact')),
'messageDate' => '2012-03-23T00:50:39.301Z',
'subject' => "Case 1446161",
'message' => "Message 101",
'emailed' => "true",
'activity' => new nsRecordRef(array('internalId' => '413','type' => 'supportCase')),
'mediaItemList'=>$MediaItem
);
$Message->setFields($nsFields);
$addResponse = $myNSclient->add($Message);
if ($addResponse->isSuccess) {
echo "Add Successful";
}
else {
echo "Add Failed";
}
Note: You can attach a file of up to 10 MB only.
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