- Navigate to List> Search> Saved Searches> New> Case
- Under Criteria subtab > Standard sublist, add the following:
Stage = Closed - In the Results tab, add the following:
Field = Number
Field = Date Created
Field = Date Closed
Field = Formula Numeric || Formula Column = ROUND(({closed}-{createddate})*24,2) - Enter Search Title
- Click Save & Run button
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