Contacts subtab is only available on View mode for Customer records with Type = Company. Only customers with Type = Company has the ability to attach Contacts to the Customer record.
To be able to view the Contacts that has been associated previously to a Customer record with Type = Individual, edit the Customer record to set Type to Company:
1. Navigate to Lists > Relationships > Customers.
2. Edit the Customer record.
3. Set Type to Company.
Alternatively, perform a Global Search for the Customer record, Edit the record then set the Type to Company.
Note: The following enhancement has been filed to request for the ability to associate contacts to individual type customers:
Enhancement 109341 - List > Relationship > Customer > New > Type = Individual: Customer wants to be able to attach a contact record to a customer who is a type of individual.
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