Billing Address on Payment Event Details is Different From the Billing Address of the Customer

If any of the following Bill To Address fields on the Sales Orders is blank, the system will replace the missing value with information coming from the customer's default billing address. If the customer record has no billing address, a dummy address value specified by CyberSource is sent to replace the Bill TO address.

Here are the required fields:

billTo_street1
billTo_city
billTo_state
billTo_postalCode
billTo_country

If any one of these Bill To fields above is empty on the sales order assuming that there is no default address on the customer record, Cybersource will send the following dummy values:

billTo_street1=1295 Charleston Road
billTo_city= Mountain View
billTo_postalCode= 94043
billTo_state= CA
billTo_country= US

Note : If the Bill To address on the sales order is empty but the customer record has a default billing address, the Payment Event reflects the customer's default billing address. If there is no default billing address, the same dummy address is used to eplace the Bill_To address