Assign Free Shipping by default to selective customer

 

·          Create a shipping item, navigate to Lists> Accounting> Shipping Item> New. Enter all vital information.

o         Display in Website = F

o         Shipping Rate> Flat Rate = 0

·          Edit the customer record that you will assign the default free shipping item. Navigate to Preferences tab > Shipping Method field, select the newly created shipping item.

·          All transactions such as Sales Order and Invoices will default to the free shipping item.

 

 

 NOTE:   The ability to restrict a shipping item to selective customer is currently logged as an enhancement under, Enhancement 115450: Lists > Accounting > Shipping Items - currently there is no way to only provision "free shipping" shipping item to selective customers.