Saturday, September 8, 2018

Update Sales Tax Rates on Invoices Created From Sales Orders

After sales tax table is imported and users try to Invoice a Sales Order which displays the old tax rate, this rate will be carried over to the invoice.

To pass upon the issue, perform the following:

1.    Click Edit next to the Sales Order.

2.    Change the customer name to any other customer.

3.    Change customer name back to the original customer name. This must now automatically update tax rates.

4.    Click Save.

An alternate way would be to:

1. Click the Line Items

2. Change the Item name to any other Item.

3. Change Item name back to the original customer name. This must now automatically update tax rates.

4. Click Save.

The main idea is to toggle the fields in order to allow NetSuite to pull up the appropriate updated Tax Codes/Group.  

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