Wednesday, September 12, 2018

Unable to Fulfill International Order with USPS Due to an Error inRetrieving International Barcode Member

When users fulfillinternational order with USPS and receive an error "Unable to retrieveInternational label barcode member. Error: Return from International Label API.Item value must be positive numeric value. 99999.99 or less.", perform thefollowing:

1.   Navigate to Lists >Accounting > Shipping Items.

2.   Mark USPS Priority MailInternational > Shipping Label Integration.

3.   Click Save.

4.   Navigate to Setup >Accounting > Shipping.

5.   Under Packages tab,mark International Shipping.

6.   Click Save.

7.   Navigate to Transactions> Sales > Enter Sales Order > List.

8.   Click Edit next tothe related sales order.

9.   Assign a Unit Price(Rate) and an Amount for each of the line item in the sales orders. Thisshould not be zero.

10.  Click Save. At this point, user must beready and able to fulfill the sales order.

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