Friday, September 28, 2018

"This item cannot be deleted because it has child items" when Deleting an Item with no Transaction History


 

Solution:

  •          This warning message is usually encountered when a user is trying to delete a record in the system and it has child records as indicated under History> Transactions.
  •          User should investigate if this item has been a member of a kit or assembly item.
  •           Any transaction under the kit or assembly item to which it was a member at the time the transaction was created should be deleted first before the item itself could be deleted (i.e. sales order or invoice which do not explicitly show the item as part of the transaction).
  •           These transactions considered the child item records even if the item does not appear in them but technically it is a part of the transactions because it is member at the time they are created. 

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