Saturday, September 29, 2018

Term is not Populating in a Standard Sales Order Form even if the Term is specified on the customer record.

 

 

1.       View the Customer record.

2.       Navigate to the Financial tab.

3.       On the Credit Cards sub tab, check if credit card information is provided and if Default Credit Card is checked.

4.       If you want the terms to populate on the Sales order, you could either:

          Uncheck Default Credit Card in Financial tab > Credit Cards sub tab of the customer record or;

          Use a Standard Sales Order – Invoice form instead.

 

Note: If Default Credit Card is marked, the credit card information of the customer automatically populates on the Payment tab of a Standard Sales Order form. A credit card sale is an automatic cash sale so terms would not be used.

 

 

 

 

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