Stop Integrated Shipping Label from printing twice with Firefox browser and Thermal Printer

  

Uninstall UPS Thermal Printer Plug-in. (May require system reboot.)

 

To completely remove UPS Thermal Printer Plug-in from your computer, follow the steps below:

 

(Windows XP/2000):

 

1.         From the Start menu, select either Control Panel, or Settings and then Control Panel.

2.         In the Control Panel window, double-click the Add/Remove Programs icon.

3.         From the list of programs, click to select "UPS Thermal Printer Plug-in" and then click Remove.

4.         In Windows 2000 or XP, you will see a dialog box asking "Are you sure you want to remove Microsoft Office (version) from your computer?" Click Yes. The uninstaller will launch and complete with no further prompts.

 

 

(Windows Vista)

 

1.         From the Start menu, select Settings, and then Control Panel.

2.         In the Control Panel window, switch to Classic View then double-click Programs and Features.

3.         From the list of programs, click to select "UPS Thermal Printer Plug-in" and then, near the top, click Uninstall.

4.         Verify that you want to uninstall and continue.

 

 

To remove the Firefox plugin (if there's any).

 

1.       In Firefox go to Tools > Add-ons > look if there's thermal printer plug-in on the list.

2.       Click "Disable".

 

Notes:

 

The Firefox/IE UPS Thermal Printer Plug-in is not compatible with NetSuite's shipping label printing.

 

Code: KB_IVR_1.2_SHIP-002