When creating an order in the Customer Center through the Enter an Order link, the Items are sorted by item type, for example:
- Inventory Item from A-Z
- Assembly items from A-Z
To have the item list appear in alphabetical order regardless of the item type, perform the following steps:
1. Navigate to Setup > Company > General Preferences (Admin).
2. Set the Maximum Entries in Dropdowns field to Zero.
3. Click Save.
Instead of a pull down menu, the item column shows a double chevron (>>). When clicked, it lists down the items regardless of type in alphabetical order.
Note: Change made in Company Preference applies to all users in the account. Optional: Allow Maximum Entries in Dropdowns field to be overriden so employees can each set their own preferences at Home > Set Preferences.
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