Print a Thermal Printer Test Page through Windows XP and Windows Vista

For Windows XP:

 

1. Click on the Start button, and click Printers and Faxes

2. Right-click on the thermal printer icon, and click on the Properties option

3. Click on the Print Test Page button

 

For Windows 7/Vista:

 

1. Click on the Start button, and type in Devices and Printers on the search field

2. Click on the link for Devices and Printers

3. Right-click on the thermal printer icon, and click on the Printer Properties option

4. Click on the Print Test Page button

 

Notes:

 

A Print Test Page is printed to check that text and graphics can be printed correctly by the Thermal Printer. The test page normally also shows you extra information such as the driver software version which can be used to if you need to troubleshoot problems.

 

It is imperative to print a Test Page first before proceeding further in troubleshooting Thermal Printer problems to isolate if it is a printer issue or not. If the Test Page fails to print, it would be very unlikely that you can print Integrated Shipping Labels from NetSuite.