The transaction saved search that's set for the Customer Center role, to show invoices only, is not working and shows all transactions.
To resolve this problem, perform the following steps:
1. Navigate to Lists > Search > Saved Searches > New.
2. Select Transaction.
3. Provide a Search Title.
4. Check Public.
5. In the Criteria tab > Standard subtab, set the following:
Filter | Description | Formula |
Type | is Invoice |
|
Formula (Numeric) | is 1 | CASE WHEN {type}='Invoice' THEN 1 ELSE 0 END |
6. In the Results tab > Columns subtab, add the following:
Field | Summary Type | Formula | Custom Label |
Formula (Numeric) |
| CASE WHEN {type}='Invoice' THEN 1 ELSE 0 END | Invoices |
Note: Add/Remove other fields as needed.
7. In the Roles tab, locate the Customer Center role then check the following checkboxes:
· List
· Form
· Results
· Dashboard
· Sublist
8. Click Save.
9. Navigate to Setup > Users/Roles > Manage Roles.
10. Edit the Customer Center role.
11. In the Searches tab > Standard subtab, set the following:
· Type = Transaction
· Search Form = select the saved search
· Search Result = select the saved search
· List View = select the saved search
· Restricted = Yes
· Dashboard View = select the saved search
· Restricted = Yes
· Sublist = select the saved search
· Restricted = Yes
12. Click Save.
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