Friday, September 28, 2018

Item Record displays Committed Quantities but no Transactions to show Commitment.

Item Record displays Committed Quantities but no Transactions to show Commitment.

 

The user may have tried the following but was unsuccessful:

1. Create a Saved Search that filters all transactions that have a committed quantity.

2. Customize the Sales Orders by Item report to show transactions and committed quantities.

3. Check Item record > History tab > Transactions subtab.

 

 

If above steps were done but user is still unable to find the transaction, try these steps:

  1. Go to Transactions > Inventory > Reallocate Items.

 

On this page, NetSuite will display all transactions where the items are committed. Common issue here is that the Item that was committed is a Kit Item. The transaction is not shown on reports/searches because the Item in question is just a part of the Kit, and the user may not know that a Kit where this item is a member of has been sold and committed.

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