Saturday, September 22, 2018

Inactivate Customer Records Who have Not Purchased for the Last 2Years

This can be accomplished through Mass Update. To setup the mass update criteria, perform the following steps:

1. Navigate to Lists > Mass Update > Mass Updates.

2. Expand Contact Management.

3. Select Inactivate Customers.

4. Provide a Title of Action.

5. In the Criteria tab, set the following filters:

  • Transaction Fields: Date is on or before same day year before last
  • Transaction Fields: Date is after same day year before last

  • Transaction Fields: Type is any of Invoice, Cash Sale

6. Click Preview.

7. Click Perform Update.

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