Thursday, September 13, 2018

Import a CSV file with Arabic characters (or other non-Roman alphabet characters)


Question/Problem:

 
In an account with the multi-language feature, you can import records with characters that are non Roman. If you check the imported records, the non-Roman characters are turned into gibberish characters. For example, the Arabic characters do not appear properly in NetSuite after import. The Arabic characters appear coded in some way.


For example, instead of   


Image


what you will see is

Image

in the NetSuite field.



Answer/Solution:
 
For details of the workaround, click here to download the instructions. Make sure you're logged into NetSuite before opening it.

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