Error when customer fulfills an order using USPS Global Priority Mail: “Unable to retrieve International Label barcode number: Error returned from International Label API: From First and Last Name are required.”

 

1. Check the USPS setup in Setup > Accounting > Shipping.
2. Take note of the location set in the USPS Account.
3. Navigate  to Setup > Company > Locations.
4. Click Edit on the location specified in the USPS Account setup.
5. On the Address subtab, specify a First Name and Last Name in the Attention field.
6. Click Save.