Failure Notification Email feature in Paypal Manager informs end customers when charge credit card transaction fails. To enable the said feature, users must perform the following:
- Login to PayPal Manager (https://manager.paypal.com/).
- Navigate to Home > Service Summary portlet.
- Click Recurring Billing > Customer Email tab.
- As an alternative way, click Service Settings tab then Recurring Billing subtab.
- Locate Customer Email subtab.
- Locate Failure Notification Email section.
- Check Email Payment Notifications to Customers box.
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