Friday, September 21, 2018

Display the Account Field from the Customer Record on the Job Record

Steps to Reproduce:

1. Navigate to Customization > Lists, records, & Fields > Entity Fields > New
2. Enter a name of the Label field.
3. Uncheck Store Value field.
4. Check the Customer check box on the Applies To tab.
5. Check the Project check box on the Applies To tab.
6. Click on Sourcing & Filtering tab.
7. Set the Source List field to Parent.
8. Set the Source From field to Account.
9. Save.  

Below are common steps that will not work (shown to illustrate how not to perform this action)

1. Navigate to Customization > Lists, Records, & Fields >Entity Fields > New
2. Enter a name of the Label field.
3. Uncheck Store Value field.
4. Check the Customer check box on the Applies To tab.
5. Check the Project check box on the Applies To tab.
6. Click the Validation & Defaulting tab.
7. Set the Default Value field to {accountnumber}.
8. Save.

Result: The formula does not work when viewed from the Job record.

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